Monday, February 29, 2016

Senior Care Professioals: the Why of What We Do

Once in awhile a client--an adult child--grills me about ME.  Wait!  Aren't I the one who asks the questions to discover their parent's needs, desires, goals, dreams, plus diagnoses, medications, etc. etc.?  Aren't I the one to take that information and help the adult child make good care choices?

Yes.  So when an inquiring client starts asking ME questions, I'm taken aback.  Their queries remind me of those asked at a job interview.  And goodness knows, I've had enough of those for a lifetime.

Last week I was peppered with questions from an adult child seeking care for her 92-year-old mother. 

"How did you get started in the senior care business?"

"What makes you keep working with families who can be stressed out over finding care for their loved one?"

"Do you like your job?"

Underlying these questions were:  "Do you have a passion for what  you do?  Will that passion keep you going even on difficult days? and "Will you bring that passion with you to work on Mom's behalf?

Passion informs the WHY of our work with seniors and their families.  Passion keeps us doing the right thing, even when no one else is looking.  It keeps us seeking the best options for a senior even if we end up with a lower commission--or none at all.

I still prefer asking the questions, rather than answering them.  But when the shoe is on the other foot, and I squirm a bit, I need to remember to dance.  Passionately.





1 comment:

  1. I’m amazed, I have to admit. Seldom do I encounter a blog that’s equally educative and interesting, and let me tell you, you've hit the nail on the head.

    ReplyDelete

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