Monday, March 31, 2014

Eldercare Locator: 20 Years Offering Help to Seniors by Phone & Online

Search the Internet for Senior Care.  Then wait for the countless options to appear.  If the process is too complicated, there's an easier way to go.  Simply search for "Eldercare Locator."

Boomers--including me--have been using this site for 20 years.  It's a public service of the U. S. Administration on Aging connecting you to services for older adults and their families.

The site offers information on a myriad of topics:  from financial assistance to food and nutrition, from home repair and modification to housing, and more.  Organizations can't pay to be included in the database.

My favorite part of the service started before the Internet became popular.  Eldercare Locator has a telephone counseling option.  Dialing 1-800-677-1116 will connect you to a trained professional to help you problem solve.

A few weeks ago, I called the number on behalf of a daughter who needed to find low-income housing in the Seattle area for her elderly mother.  A real person answered immediately.  She was courteous and knowledgeable, and suggested my client call the number herself.

The experience was helpful.  It was just as I remembered it 20 years ago, and in the ensuing years.

Eldercare Locator also has options for emailing questions to a counselor, and participating in an online chat.  

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